Emergencies
Smiles in Progress
We Are Here For You
True orthodontic emergencies are very rare, but when they do occur we are available to you. As a general rule, you should call or text the office at (757) 224-3004 when you experience severe pain or when you have a painful appliance problem that you can’t take care of yourself. We’ll be able to schedule an appointment to resolve the problem.
You may be able to temporarily solve many problems yourself until you schedule an appointment with our office. When working with your appliances, you need to know the names of the parts of your appliances so you can identify what part is broken or out of place. After alleviating your discomfort, it is very important that you call or text our office as soon as possible to schedule a time to fix the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions in your treatment plan.
Loose Brackets or Bands
Call or text our office immediately for loose brackets or if a wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call or text our office the next business day, so that we may schedule an appointment for you.
Wire Irritations
Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call or text our office for an appointment.
Lost Separators
To insure there is enough space at the bonding appointment, separators must stay in the mouth 7 to 10 days before placing the bands. A lost separator is rarely an emergency but needs to be replaced on our next working day.