Patient resources

Insurance and payments

We’ll help you get the most from your benefits and find a payment plan that fits. For how fees are set, see cost and financing.

We handle the insurance paperwork

Before your treatment starts, our team checks your orthodontic benefit for free and tells you what your plan is likely to cover: the lifetime maximum, any age limit or waiting period, and how the plan pays during treatment. You get this with your treatment fee, so you know what to expect before you decide.

Once treatment begins, we file your orthodontic claims for you. Many plans pay their orthodontic benefit in installments over the course of treatment rather than all at once, and we keep track of that.

If you have two insurance plans

If your child is covered by both parents’ plans, or you have coverage through your own employer and a spouse’s, we coordinate the two plans. The primary plan pays first and the secondary plan may pay toward what remains, up to its own orthodontic maximum. Bring both insurance cards to your consultation.

Out-of-network PPO plans

If your PPO plan lists us as out of network, you can still use your orthodontic benefit. We file the claims to your plan for you; what the plan pays depends on its out-of-network benefit, and our team can check this for you before you start.

Questions

Does checking my benefits cost anything?
No. We check your orthodontic benefit for free before treatment starts.
Do I have to file claims myself?
No. We file orthodontic claims for you, including to out-of-network PPO plans.
Can I use two insurance plans?
Yes. We coordinate benefits between a primary and a secondary plan. Bring both cards to your consultation.
What if my insurance doesn’t cover orthodontics?
You can still start treatment. We offer monthly payment plans, and HSA and FSA funds can often be used.

Using your orthodontic insurance

What to bring to your consultation

TRICARE and military families

HSA and FSA

Payment plans

Paying your bill

A young patient with braces giving a thumbs-up with Dr. Behl in the treatment area

Request Appointment

Get Started On Your New Smile Today

Free Consult

Our Locations

Come Visit Us

With 7 offices across Hampton Roads, orthodontic care is close to home.